A LITTLE ABOUT US

Orchidwindows.com Wakefield was established in 1994, and has enjoyed 27 continuous years of trading in Wakefield and the West Yorkshire area. We are a small family run business and have built up a very strong local reputation for market leading, high quality home improvement products, backed up by first class customer service.

We pride ourselves on our customer service throughout the sales & installation journey. We never cold call customers via the phone or knock on any doors. We do not feel the need for a showroom as over 98% of our business is from word-of-mouth recommendations from our previous customers. Home owners ring us to book their own appointments.

We also don’t use any hard-sell or pressure tactics. This is one of our fundamental principles, and is one of the biggest reasons why home owners buy from us. We always give our customers the very best price in the first place. No starting at exorbitant prices then dropping several levels. No false “sales” or “discounts”. No pressure sales tactics in the home. Just a laid back, thorough, professional approach, with a focus on design and style, with all prices submitted in writing after the initial home visit.

The range of home improvement products we install is very wide ranging: